Effective Date: March 13, 2025.
1. Acceptance of Terms
By accessing and using Obsidian Property Solutions (OPS) website, services, or engaging with us for property maintenance, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.
2. Services & Scope
OPS provides:
- Residential & Commercial Property Maintenance
- Plumbing, Electrical, HVAC, Roofing, and Structural Repairs
- Landscaping, Fencing, and Garage Services
All services are provided on an as-needed basis or under contract terms agreed upon with the client.
3. Payments & Pricing
✔ Service fees vary based on project scope and location.
✔ Full payment or a deposit is required before services begin.
✔ Unpaid invoices beyond [XX] days may incur late fees or legal action.
4. Cancellation & Refund Policy
✔ Cancellations must be requested at least 24 hours in advance.
✔ Deposits are non-refundable once service planning has begun.
✔ Refunds are assessed on a case-by-case basis depending on project completion.
5. Liability Disclaimer
OPS strives to provide high-quality workmanship but is not liable for:
- Pre-existing damage to properties before service begins.
- Issues caused by misuse, neglect, or third-party work.
- Delays due to weather, supplier shortages, or unforeseen circumstances.
6. Contractor & Third-Party Work
OPS may subcontract work to licensed professionals. We are not responsible for damages caused by third-party contractors, but we will assist in resolving disputes.
7. User Responsibilities
By hiring OPS, you agree to:
✔ Provide access to the property for scheduled services.
✔ Disclose known property issues that could impact repairs.
✔ Make payments on time to avoid service interruptions.
8. Warranties & Guarantees
✔ Product warranties vary by manufacturer and are not guaranteed by OPS.
9. Dispute Resolution
✔ We aim to resolve disputes amicably. If issues arise, contact info@obsidianpropertysolutions.com
✔ Legal disputes must be handled in Texas jurisdiction.
10. Changes to Terms
OPS reserves the right to update these Terms & Conditions at any time. Continued use of our services indicates acceptance of any changes.
📞 For questions, contact us: info@obsidianpropertysolutions.com
